Privacy policy

PRIVACY POLICY

Last updated: December 22, 2025

i am Pink Grace LLC ("Company," "we," "us," or "our") operates this website and online store, including all related information, content, features, tools, products, and services (collectively, the "Services"). Our store is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase through the Services, or otherwise communicate with us. If there is a conflict between this Privacy Policy and our Terms of Service, this Privacy Policy governs with respect to personal information.

By accessing or using the Services, you acknowledge that you have read and understand this Privacy Policy.

PERSONAL INFORMATION WE COLLECT

"Personal information" means information that identifies, relates to, describes, or can reasonably be linked to you. It does not include anonymized or de-identified data.

Depending on how you interact with the Services, we may collect the following categories of personal information:

• Contact information such as name, billing address, shipping address, phone number, and email address
• Payment and transaction information (processed securely by third-party payment processors)
• Account information such as usernames, passwords, preferences, and settings
• Order history including items viewed, added to cart, purchased, returned, or exchanged
• Communications you send to us, including customer support inquiries
• Device information such as IP address, browser type, and device identifiers
• Usage data related to how you interact with the Services

SOURCES OF PERSONAL INFORMATION

We collect personal information from:

• You directly when you place an order, create an account, or contact us
• Cookies and similar tracking technologies
• Service providers that help operate our business
• Third-party partners where permitted by law

HOW WE USE YOUR PERSONAL INFORMATION

We use your personal information to:

Provide and Improve the Services

Including processing payments, fulfilling orders, shipping products, managing accounts, handling returns or exchanges, and personalizing your experience.

Marketing and Advertising

To send promotional communications and display advertisements based on your interactions. You may opt out of marketing emails at any time.

Security and Fraud Prevention

To protect our store, prevent fraud, authenticate users, and maintain secure transactions.

Communication

To respond to inquiries, provide customer support, and communicate about your orders or account.

Legal Obligations

To comply with applicable laws, enforce our policies, and respond to lawful requests.

DISCLOSURE OF PERSONAL INFORMATION

We may share personal information with:

• Shopify and other service providers who support our operations
• Payment processors, shipping partners, and marketing providers
• Business partners for advertising purposes, subject to their privacy practices
• Affiliates within our corporate structure
• Authorities or third parties when required by law or in connection with a business transaction

Depending on your location, you may have the right to opt out of certain data sharing or targeted advertising.

SHOPIFY

Our store is hosted on Shopify Inc. Shopify processes personal information to provide and improve its services. Your information may be transferred to and processed in jurisdictions outside your residence.

Shopify may use data collected through interactions with our store and other merchants to enhance its services. Shopify is responsible for handling privacy requests related to such processing.

For more information, review the Shopify Consumer Privacy Policy and Shopify Privacy Portal.

THIRD-PARTY LINKS

The Services may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

CHILDREN’S PRIVACY

The Services are not intended for individuals under the age of majority. We do not knowingly collect personal information from children.

SECURITY AND RETENTION

We take reasonable steps to protect your personal information but cannot guarantee absolute security. Personal information is retained only as long as necessary to fulfill the purposes outlined in this Policy or comply with legal obligations.

YOUR RIGHTS AND CHOICES

Depending on your jurisdiction, you may have the right to:

• Access your personal information
• Request correction or deletion
• Request data portability
• Opt out of targeted advertising or data sharing

You may unsubscribe from marketing emails at any time. Transactional messages may still be sent.

We do not discriminate against users for exercising privacy rights.

COMPLAINTS

If you have concerns about our privacy practices, please contact us. You may also have the right to lodge a complaint with a data protection authority.

INTERNATIONAL TRANSFERS

Your information may be transferred to and processed in countries outside your own. Appropriate safeguards are used where required by law.

Advertising & Data Sharing (TikTok)

We use TikTok advertising services with a Maximum data-sharing configuration to optimize advertising performance and reach the most relevant customers.

This level of data sharing may include the use of TikTok Pixel, TikTok Events API, Advanced Matching, Shopify APIs, and TikTok In-App Checkout.

Through these technologies, certain customer information such as device data, interaction data, and hashed identifiers may be shared with TikTok to measure ad performance, improve targeting, and deliver personalized advertising experiences. These technologies are continuously updated to reflect TikTok’s latest capabilities.

Depending on your location, you may have the right to opt out of targeted advertising or certain data sharing through your browser settings, device controls, or applicable privacy rights tools.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. Changes will be posted with an updated effective date.

CONTACT INFORMATION

i am Pink Grace LLC
Email: iamPinkGrace@gmail.com
Address: 6470 Old Carlisle Road, Dover, PA 17513, United States